The Role of Involvement and Opinion Leadership in Consumer Word-of-Mouth: An Implicit Model Made Explicit
        
            Advances in Consumer Research
      
  
    
      Volume
  
            15
      
  
    
        
            Conference Proceedings
      
  
    
      
        
            Marketing
      
  
    
      
        
            1988
      
  
    
  "The Role of Involvement and Opinion Leadership in Consumer Word-of-Mouth: An Implicit Model Made Explicit," with T. Root-Shaffer, Advances in Consumer Research, M. Houston (editor), 15, 32-36, 1988.