“Non-Response in Mail Surveys: An Integrative Review”
        
            Applied Marketing Research
      
  
    
      Volume
  
            29
      
  
    Issue
  
            3
      
  
    
        
            Journal Articles
      
  
    
      
        
            Marketing
      
  
    
      
        
            1989
      
  
    
  Ratneshwar, S., D.W. Stewart (1989), “Non-Response in Mail Surveys: An Integrative Review,” Applied Marketing Research, 29 (3), 37-46.