A Method to Improve Response to Industrial Mail Surveys
        
            Industrial Marketing Management
      
  
    
      Volume
  
            16
      
  
    
        
            Journal Articles
      
  
    
      
        
            Marketing
      
  
    
      
        
            1987
      
  
    
  "A Method to Improve Response to Industrial Mail Surveys," with W. Kirchmann and J. Conant, Industrial Marketing Management, 16, 305-314, 1987.