Robert J. Trulaske Sr., College of Business, University of Missouri

People Directory

Charles R. Franz

Associate Professor Emeritus

Professor Franz is a member of the Association for Information Systems (AIS), Decision Sciences Institute, and  The Institute for Management Science (TIMS). He has directed an international project to build a business school at the Lucian Blaga University of Sibiu in Sibiu, Romania from 1993-99, funded primarily with approximately $500,000 from the United States Information Agency (USIA). Three awards have been bestowed upon him in recognition of his international accomplishments with the Romanian project: the Honorary citizen Award from the mayor of Sibiu in March 1996, the Doctorat Honoris Causa from Lucian Blaga University of Sibiu in May 1999, and the Provost Award for Leadership in International Education for 1997-98. His teaching and research interests include information systems implementation, user involvement in systems design, and evaluating the planning and impact of project management in organizations. He has published in several journals including Decision Sciences, MIS Quarterly, Information and Management, and Management Science.


B.S. Morningside College, 1963; M.S. University of Nebraska, 1969; M.S. Indiana University, 1974; Ph.D. University of Nebraska, 1979.


Journal Articles

Franz, C. R., (2004).  “Building a Business Program in Romania: Creating and Sustaining Change,” International Journal of Public Administration, Vol. 27, Nos. 11&12, pp. 931-961.

Foster, S. T. and Franz, C. R., (1999).  "User Involvement During Information Systems Development: A Comparison of Analyst and User Perceptions of System Acceptance," Journal of Engineering and Technology Management, Vol. 16, pp. 329-348.

Foster, S. T. and Franz, C. R., (1998).  "On the Differences Between Information Systems Users and Analysts: Managing Perceptions of Systems Quality," Journal of Quality Management, Vol. 3, No. 1, pp. 63-77.

Klepper, R. and Franz, C.R., (1997). "Information Systems Technology in Support of Management Decision Making in a Romanian Company: Problems in the Transition to the Market Economy," Technology Studies, Vol. 4, No. 1, pp. 118-140.

Franz, C.R. and R. Klepper (in press). Information Systems Technology in a Romanian Company. Technology Studies.

Franz, C.R. and K.G. Jin (1996). "The Structure of Group Conflict in a Collaborative Work Group During Information Systems Development," Journal of Applied Communication Research, 23, 108-127.

Franz, C.R. and R. Klepper (1995). "Information Technology and Business Strategy in Romania," International Journal of Information Management, 15, 451-461.

Foster, ST and CR Franz, (1995).  "Assessing Process Reengineering Impacts Through Baselining, Benchmarking for Quality Management & Technology:" an International Journal.

Franz, C. R., Wynne, A. J. and Fu, J. H., (1991). "Managing Information Systems to Support Functional Business Requirements in China," International Journal of Information Management, Vol. 11, No. 3.

Franz, C. R., (1991). "A Descriptive Model for EndUser Acceptance of Information Centers," Journal of Information Resources Management, Vol. 4, No. 4.

Robey, D., Farrow, D. and Franz, C. R., (1989). "Group Process and Conflict in System Development," Management Science, Vol. 35, No. 10.