Robert J. Trulaske Sr., College of Business, University of Missouri

Publications

Balducci, Bitty and Detelina Marinova, (2018), Unstructured Data in Marketing, Journal of the Academy of Marketing Science, 46(4), 557-590.

Singh, Sunil, Detelina Marinova, Jagdip Singh, and Kenneth Evans, (2018) “Customer Query Handling in Sales Interactions.” forthcoming, Journal of the Academy of Marketing Science.

Author(s):

Marinova, Detelina, Sunil Singh and Jagdip Singh (2018), “Frontline Problem-Solving Interactions: A Dynamic Analysis of Verbal and Nonverbal Cues,” forthcoming,  Journal of Marketing Research.

  • Featured in Harvard Business Review, IdeaWatch (January-February 2018) “’Sorry’ is Not Enough.”
Author(s):

Thursby, J. G., Haeussler, C., Thursby, M. C., & Jiang, L. (2018). Prepublication disclosure of scientific results: Norms, competition, and commercial orientation. Science Advances, 4(5), eaar2133. http://doi.org/10.1126/sciadv.aar2133.

Author(s):

Conflict-Induced Forced CEO Turnover and Firm Performance, with Saif Ullah, Thomas Walker, and Jing Zhang, forthcoming Managerial Finance.

Balducci, Bitty, Detelina Marinova, Jagdip Singh (2018), “The Role of Voice in B2B Cold Calling Effectiveness,” ISBM Conference, Boston MA.

Cederburg, Scott, Michael S. O'Doherty, N. E. Savin, and Ashish Tiwari, 2018, Conditional benchmarks and predictors of mutual fund performance, Forthcoming in Critical Finance Review.

Author(s):

Lin, Frank, Detelina Marinova, Jagdip Singh, (2018), “When Deals and Sales Converge in Webchat Platforms,” Frontiers in Service Conference, Austin, TX, September 6-9

Badoer, Dominique C., and Cem Demiroglu, 2018, The Relevance of Credit Ratings in Transparent Bond Markets, Forthcoming, Review of Financial Studies.

Author(s):

Lin, Frank, Detelina Marinova, Jagdip Singh, (2018), “Letting Customers Win in WebChat Sales,” OFR Symposium, New Orleans, LA, February 21-22.

Zavyalova, A., Pfarrer, M., & Reger, R.K. (2018) Commentary: Opening the black box of celebrity and infamy: Constituents as active consumers of media content. Academy of Management Review, 43(2), 329-332.

Author(s):

Niladri Syam and Arun Sharma, (2018), “Waiting for a Sales Renaissance in the Fourth Industrial Revolution: Machine Learning and Artificial Intelligence in Sales Research and Practice,” Industrial Marketing Management, Forthcoming.

Author(s):

What Drives Variation in the International Diversification Benefits? A Cross-country Analysis with Handbook of Financial Econometrics, Mathematics, Statistics, and Technology edited by Cheng Few Lee, Rutgers University.

Jeff Boichuk, Zach Hall, Ryan Mullins and Niladri Syam, (2018), “Generating and Sharing of Market Intelligence in Sales Teams: An Economic Social Network Perspective”, Journal of Personal Selling and Sales Management, Forthcoming.

Author(s):

The effects of internal board networks: Evidence from closed-end funds, Journal of Accounting and Economics, forthcoming.

Author(s):
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