Sandra Crews is an Associate Teaching Professor in the Management Department at the Robert J. Trulaske, Sr. College of Business, University of Missouri - Columbia. She currently teaches full-time in the new Online Bachelor of Science in Business Administration program. Previously, she served as the primary Writing Intensive instructor for the Trulaske College of Business through the Business Communication and Business and Society courses. She has also taught organizational behavior and management, human resource management, and labor relations courses. In addition, Professor Crews formerly served as the Senior Associate for Academic Affairs with the Missouri Department of Higher Education. Dr. Crews also functioned as a labor arbitrator for the U.S. Postal Service and the American Postal Workers Union in St. Louis, central Illinois, and greater Indiana. She is the arbitrator of record in nearly 50 labor arbitration cases.