Robert J. Trulaske Sr., College of Business, University of Missouri

Conference Co-Chairs

Murali K. Mantrala

Sam M. Walton Distinguished Professor of Marketing Trulaske College of Business

University of Missouri 402 Cornell Hall

Columbia, MO 65211 USA

Phone: (573) 884-2734

E-mail:  mantralam@missouri.edu

Manfred Krafft

Professor of Marketing EMAC Fellow

Director of the Institute of Marketing Marketing Center Muenster University of Muenster

Am Stadtgraben 13-15

48143 Muenster, Germany

Phone: +49 (0) 251 8325 025

Email: mkrafft@uni-muenster.de

www.marketingcenter.de/ifm

Srinath Gopalakrishna

Professor of Marketing

David and Judy O'Neal MBA Professor 434 Cornell Hall

Trulaske College of Business University of Missouri Columbia, MO 65211

Phone: (573) 882-2443

Email: srinath@missouri.edu           

Kissan Joseph

Professor and Stockton Research Fellow

Director, Center for Integrated Customer Experience Academic Director, Professional Selling Program School of Business, University of Kansas

3106 Capitol Federal Hall 1654 Naismith Drive

Lawrence KS 66045

Phone: (785) 864 7535

Email: kjoseph@ku.edu