Mkt 314-1 Consumer Behavior
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Consumer behavior (CB) is a rather cosmopolitan field, combining perspectives from many disciplines, including marketing, psychology, anthropology, and sociology, in an attempt to explain the selection and usage of products and services by the consumer. A better understanding of this process helps both the marketer and the consumer; businesses can refine their ability to understand and influence customers’ desires, while customers can heighten their awareness of the techniques marketers use and thus make better decisions
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