Frequently Asked Questions

How do I modify student organization websites?

Download the MU VPN software. Once you are connected to the VPN. Click Start, then Run. Type in \\cob-web.col.missouri.edu\Inetpub External\Organizations. A Window will open. Double-click on the folder matching your organization, and your will have access to your web space.

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How do I access Bengal?

Accessing Bengal is easy to do. There are two very simple ways to do it. First, you may use any SSH (secure shell) client to connect to bengal.missouri.edu. SecureCRT is provided by MU for this purpose, but any client will work. If you are on campus or using the MU VPN, you can also open a Windows Explorer window to Bengal. From the "Run" box (Start -> Run) enter "\\bengal.missouri.edu". A Window will open. double-click on the folder matching your username, and your will have access to your filespace on Bengal (200 MB).

How do I create a web page on the Trulaske College of Business Web Server?

The first step in creating a web page on the college web server, if you do not already have one, is to submit a request informing us that you would like web space. The college webmaster will then get in touch with you to find out specifically what you need. We will then configure web space for you on the server and explain to you how to access it and upload your pages. You may then use your favorite HTML editor (Dreamweaver recommended) to create your pages and post them.

How can I make software available in the computing labs?

If your classes require students to have access to a given software package, that software can be made available to them in the computing labs. This can include just the computing labs in Cornell or all labs on campus.

Please submit a request for all software installations in the Division of IT (DoIT) computer labs to Technology Services. Include in your request:

Name and manufacturer of the software
Number of copies to be installed
Room number of lab(s) where the software is to be installed
Course and section number of the class requiring the software
Duration of availability, e.g. FS07

Someone from Technology Services will follow-up within one working day, so that you know the message was received. Immediately following your request, we will contact you for the following:

Installation CD or file(s), as required
Proof of licensensing for requested number of installations

Then we will request the software installation through DoIT. Further, we will ask for an installation schedule and continue correspondence with DoIT, contacting higher authority personnel if necessary, to make certain that your software is installed within a reasonable time period, generally 2 weeks. During this time, we will maintain contact with you so that you remain in the loop and are aware of any possible delays.

DoIT typically asks us to submit requests to them no later than 1 month before the start of any semester. Their deadlines are July 15 for Fall semester, December 1 for Winter semester, and May 15 for Summer semester. However, they can be flexible with this deadline in certain circumstances. If software installation is required after the semester begins, it is advisable that you request the installation at least one month in advance of your need. There are factors that can delay software installation, including:

Situations in which software licenses must be purchased
Installation problems requiring vendor assistance

Please contact Technology Services if you have any additional questions.

What specific Trulaske College of Business software is available in the labs 003, 004, and 005 in Cornell Hall?

Visit the Division of IT's computing sites software page by clicking here.

Please contact Technology Services if you have any additional questions.

List of Software Supported by the Trulaske College of Business

Below is a list of software that can be provided through the Trulaske College of Business.

Microsoft Operating Systems

Windows XP
Windows Vista

Microsoft Office 2007

Microsoft Project 2007
Microsoft Visio Professional 2007
Microsoft Visual Basic 2005 Express Edition

For a list of software that will be provided through departmental charge, please visit DoIT Software

Distribution List Maintenance Procedures

New Hire
When an employee is hired, the College of Business fiscal officer will notify Technology Services using the New Hire request form on the TCOB Intranet. Technology Services will then create (if necessary) an account for the new hire and contact the employee's unit to find out to which distribution lists he/she should be added, and make those additions.

Transfer
When an employee transfers from one unit to another within the college, the employee's new unit will notify Technology Services by sending a COBIS tech request. This notification must include the employee's name, the new unit, and the distribution lists to which the employee should be added. Technology Services will then contact the employee's old unit requesting the distribution lists from which the employee should be removed. Upon receipt of this information, Technolgy Services will make the necessary changes.

Departure from College
When an employee leaves the college, the unit fiscal officer will notify Technology Services. Technology Services will then remove the employee from all TCOB-related distribution lists.

List Maintenance
At the beginning of each quarter, Technology Services will contact, by e-mail, the administrative assistants for each unit within the College. We will include the names of any lists related to their units, requesting that they check the membership of these lists and respond with requested changes by e-mail. Technology Services will then make the corrections.

Alternatively, if an immediate change is necessary, the administrative assistant may request changes by sending a technology request to Technology Services. Technology Services will then update all relevant lists.

What steps do I take to get assistance in technology supported instruction?

Initiate communication with Department Chair or Dean and request approval as appropriate of See Step 2 Alternatives.
Step 2 Alternatives
1. Faculty member needs assistance in developing skills to support educational practices and courses related to technology assisted pedagogy in classroom.
  - ET@MO
    Contact Educational Technologies at Missouri at http://etatmo.missouri.edu/.
    1. Instructional design, development and support for Web-based courses, and ITV delivered courses
    2. Web Learning Opportunities
    3. Consultation
    4. Meta Team Support
2. Faculty member wants to pursue development/support for course, certificate, or degree program to be delivered through the Center for Distance and Independent Study or MU Direct.

I Have an RA/TA/Graduate Assistant. How can they get access to the college servers?

If you have a Graduate Assistant, Research Assistant, or Teaching Assistant needing access to College of Business network resources, this can be done very easily. Please submit a request and provide the following information:

Student's PawPrint ID
Student's full name
Your unit name
Description of what resources the students will access

We will set everything up from there and contact both you and the student via e-mail when we are finished. The response e-mail will include a quick explanation to the student as to how to log in, and a note to contact Technology Services if they have any problems.

Does the college have online meeting software?

The college has access to web-based meeting software called Adobe Acrobat Connect Pro, which allows multiple users to meet online and communicate via chat, voice, and video. Connect Pro does not need to be installed on your computer. A Flash player is all that is required, which is already on about 99% of computers. It is intended for the Trulaske College of Business only. If interested in creating an online meeting, submit a request to schedule training in the web meeting software. The training can usually be completed within half an hour, but please provide at least a week's notice for scheduling purposes. Once you have completed training, other people that you want to have access to your online meeting do not need training and can simply click on the link provided to access the meeting.

Features include:

Host meetings using only a web browser; there is no installation needed
Communicate with multiple participants simultaneously through video, audio, and instant messaging.
Share screen and documents, and upload PPT slides
Split participants into discussion/ breakout groups
Communicate privately with selected individuals and groups during meeting
Use virtual whiteboards and note pads
Customize screen layouts
Record meetings
Control who enters the meeting
Assign permission levels to each participant

Does the college have a tool to help create research surveys?

The college utilizes a web-based design tool, Qualtrics Survey Software, Which allows TCoB faculty, staff and students to create their own small to medium sized web surveys. It is intended for the TCoB only. If interested in creating a web-based survey, send email to Mike Holden to schedule training in the web survey software. The training can usually be completed within one hour, but please provide at least a week's notice for scheduling purposes.