Refereed Journal Articles

"Web-based training and interrater reliability testing for scoring the 3 Hamilton Depression Rating Scale," with J. Rosen, B. Mulsant, P. Marino, R.C. Young, and D. Fox, Psychiatry Research, forthcoming.

“Customer Satisfaction and Stock Price: An Analyst Perspective,” with L. Aksoy, B. Cooil, T. Keiningham and A. Yalςin, Journal of Marketing, 72 (4), 105-122, 2008.

Other Publications

"Diffusion," with D. Nguyen in Encyclopedia of Media Communications (1st ed), Peter Mavrikis, editor, Armonk, NY:  M E Sharpe Inc., forthcoming.



Last Edited: 8/13/2008