Refereed Journal Articles
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"Web-based training and interrater reliability testing for scoring the 3 Hamilton Depression Rating Scale," with J. Rosen, B. Mulsant, P. Marino, R.C. Young, and D. Fox, Psychiatry Research, forthcoming.
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“Customer Satisfaction and Stock Price: An Analyst Perspective,” with L. Aksoy, B. Cooil, T. Keiningham and A. Yalςin, Journal of Marketing, 72 (4), 105-122, 2008.
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